The incident is resolved (Missing Surveys - Please Resend)
Major incident
NPS.Today API
NPS.Today SMS Service
NPS.Today Mail Service
2024-09-18 10:39 UTC
· 20 minutes
Updates
Issue
September 18, 2024 · 10:49 UTC
Dear Valued Customer,
We are writing to inform you of a critical issue that has affected your recent survey distribution. Due to unforeseen technical difficulties, some of your surveys were not sent successfully.
We understand that this may cause significant inconvenience, and we apologize for any disruption. To resolve this issue, we kindly request that you resend the affected surveys from your account.
Thank you for your understanding and cooperation.
Sincerely,
nps.today
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