The incident is resolved (Missing Surveys - Please Resend)

Major incident NPS.Today API NPS.Today SMS Service NPS.Today Mail Service
2024-09-18 10:39 UTC · 20 minutes

Updates

Issue

Dear Valued Customer,

We are writing to inform you of a critical issue that has affected your recent survey distribution. Due to unforeseen technical difficulties, some of your surveys were not sent successfully.

We understand that this may cause significant inconvenience, and we apologize for any disruption. To resolve this issue, we kindly request that you resend the affected surveys from your account.

Thank you for your understanding and cooperation.

Sincerely,
nps.today

September 18, 2024 · 10:49 UTC

← Back