Incorrect Analytics Data for Survey Responses

Major incident NPS.Today API
2025-02-21 07:00 UTC · 1 hour, 55 minutes

Updates

Issue

Inaccurate reporting of survey response data. While surveys continued to be sent and responses collected, the analytics dashboard displayed incorrect figures, including inflated and deflated counts for completed.

Analytics dashboard is now displaying accurate survey response data.

February 21, 2025 · 08:55 UTC

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