Incorrect Analytics Data for Survey Responses
Major incident
NPS.Today API
2025-02-21 07:00 UTC
· 1 hour, 55 minutes
Updates
Issue
February 21, 2025 · 08:55 UTC
Inaccurate reporting of survey response data. While surveys continued to be sent and responses collected, the analytics dashboard displayed incorrect figures, including inflated and deflated counts for completed.
Analytics dashboard is now displaying accurate survey response data.
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