SMS delivery issues
Minor incident
NPS.Today SMS Service
2021-08-30 13:11 UTC
· 3 days, 21 hours, 43 minutes
Updates
Resolved
November 4, 2021 · 15:25 UTC
The issue has been resolved, messages are now being delivered as usual.
Monitoring
November 4, 2021 · 15:25 UTC
Some messages are still not being delivered properly. We are working with local carriers to fix the issues and actively monitoring the traffic.
Investigating
November 4, 2021 · 15:25 UTC
Affected accounts have been temporarily transferred to another provider while we investigate the issue.
Issue
November 4, 2021 · 15:25 UTC
We are currently experiencing problems delivering some SMS with alphanumeric senders. The issue seems to be between one of our SMS providers and the phone networks.
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